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1. The user has a right of withdrawal, for which you will need to contact BOLASECA via e-mail at the following address: and cancel the purchase within a period not exceeding 14 working days from receipt of the Product.
The refund shall be made in accordance with the instructions BOLASECA gives to the costumer in response of the notification of the exercise of withdrawal. The costumer must return the product within a maximum period of 14 days from BOLASECA showing how they return.

2. The waiver involves the refund of the amount paid for the product and corresponding taxes. The total amount will be refunded using the same means of payment which user made the purchase. The original costs of processing, cash on delivery order will not be credited to the customer.
If the original shipping, freight had been free and paid by BOLASECA because of the client had exceeded a certain amount. BOLASECA reserves the right to deduct from the refund, the amount of postage of such submission.
The customer must state the holder and bank account (20 digits) into which BOLASECA should make the refund. The term for this refund shall be as provided according to the law.

3. You may not exercise the right of withdrawal when the Product is not returned in its original packaging and when the Product is not in perfect condition.

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